Classifieds marketplace Carousell recorded 0.026% all-time low fraud rate despite an increased number of transactions in India during the fourth quarter of 2020.
The Carousell Group reported on Thursday that it will double down its effort to strengthen engineering capabilities to support the company’s growth in Southeast Asia by hiring key talents for its India Development Centre (INDC) in Bangalore.
The INDC, which marks its second year of operations in India, has grown to specialise in engineering specifically in Platform Trust, Ad Tech, and User Acquisition-Customer Relationship Management.
Carousell Group’s engineering team will be focusing on the development of robust internal tools to combat fraud and support content moderation, innovating Ad Tech solutions for Carousell Media Group, and developing new customer acquisition and search engine optimisation solutions in the coming year.
The company also plans to hire additional backend, frontend, and DevOps engineers of various job levels to support these initiatives in a scalable manner.
The entire Carousell Group operation in Bangalore is led by its Site Lead and Senior Director of Engineering Suresh Vasudevan who joined the company in July last year.
An e-commerce veteran, Vasudevan has focused on building team capabilities in his nine-months of tenure and has supported the Media Sales team in almost doubling revenue from external ads in 2020.
“We are building a high-performance Tech team that will be empowered to plan, design, and build the right products for the domains we own, while also collaborating with global teams to contribute to overall tech initiatives across all brands. The Southeast Asian e-commerce landscape is still in the growth stage, and it is exciting to innovate products for these new markets that will benefit tens of millions of monthly active users,” said Vasudevan.
Igor Volynskiy, Chief Technology Officer at Carousell said the company has been working on reimagining online classifieds by making it simpler, quicker, safer, and more engaging for people to sell and buy in their communities.
“We believe that trust and safety is a core pillar to achieve this vision, and we have seen great contributions from our INDC team to make it a reality. With India’s matured tech ecosystem and large talent pool of world-class engineers and product managers, growing the India Development Centre will help us strengthen our leading position in Southeast Asia,” Volynskiy said.
The India Development Centre works together with the other development centres in Singapore and Taiwan to support the engineering needs of Carousell Group’s family of brands—Carousell, Mudah.my, Cho Tot and OneKyat—in Hong Kong, Indonesia, Malaysia, Myanmar, Philippines, Singapore, Taiwan, and Vietnam. Aside from the Engineering team, the INDC also houses Carousell’s Finance and Advertising Operations functions.